Welcome to M.D. Japan!
We are always ready to advise in detail about product characteristics, how to use and store to ensure the quality of goods during use.
M.D. JAPAN COMMITMENT:
Product quality
Clear origin
Diverse designs
To choose the most suitable product, you can:
Go directly to the agent, distributor of M.D. Japan for advice and product experience.
Return exchange policy:
- Cases are exchanged:
The product is broken, technical errors.
Lack of quantity or incorrect set.
The product is not in accordance with the description on the website.
To ask for return, please:
Provide papers and videos proving the shortcoming.
- Cases of no warranty, exchange:
Products are scratched due to long -term use.
The product is dented, deformed due to impact or instructions.
Products are stamped by the manufacturer.
- Return conditions:
The product is faulty due to the manufacturer right after receiving the goods.
The product is not the same as the product set on the website.
- Regulations on notifications and return products:
When receiving the goods: video recording open and check the product.
Return notice: Within 48 hours if there is a shortage of accessories, gifts or broken tanks.
Send the product exchange: within 14 days from the date of receipt.
Return location: At the agent, distributor of M.D. Japan or by post.
All contribution/complaint, please contact:
Hotline: +848 3620 3942
Website: www.mdjapan.com
Fanpage: https://www.facebook.com/mdjapan
Email: mdjapan@mdjapan.com.vn
Address: Lot Q-10, Road No. 6, Long Hau Industrial Park, Hamlet 3, Long Hau Commune, Can Giuoc District, Long An Province.
Note:
Return time: Within 02 working days (except Saturday, Sunday) from the delivery.
Return products must be intact labels, boxes, original packaging.
Thank you for trusting and choosing M.D. Japan!